Transform Facility Communication with NCIC’s InTouch Ticketing – Fast, Secure, and Paperless Solutions for Efficient Resident & Staff Interaction!

Eliminate paper-based kites, grievances, and general requests while streamlining facility communications with the industry’s most robust ticketing application—NCIC’s InTouch Ticketing. Fully integrated into NCIC’s InTouch
Communications Suite.

Available to residents

via NCIC’s touchscreen kiosks and handheld tablets.

Fully configurable

to meet the unique needs of your facility.

Accelerates communication

between residents and staff in a controlled, stored, and searchable manner.

Streamlined record-keeping

with easy filtering of historical tickets by resident, category, date, or status.

Admin tickets

allow staff to initiate secure, two-way digital communication with residents to streamline communications.

Covertly submit alerts

for PREA or suicide concerns, with immediate notification to facility personnel via text and/or email.

Customizable ticket categories

for your facility’s specific requirements, with submission frequency limits and email notifications.

Automated reminders and escalations

to prevent claims of negligence and delays, eliminating paper kites!

Mailing Address

PO Box 551
Longview, Texas 75606

Contact Us

Phone: 800-943-2189
Intl Callers: +1-903-247-0069