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Add money to a NCIC inmate phone account

Receiving a call from NCIC

To receive calls from an Inmate you must use a touch-tone telephone. Upon answering a call from the correctional facility you will hear an automated operator voice. Listen carefully to the operator’s instructions.

You will have the option to:

  • Press 1 to accept the call
  • Hang up to deny the call
  • To block any future calls from this correctional facility press 3

If you press 1 to accept the call you will be prompted to set-up a NCIC Communications Account .

Mailing Address

PO Box 551
Longview, Texas 75606


Phone: +1 (800) 943 2189 
Intl. Callers: +1 (903) 247 0069