If you want to go fast, go alone. If you want to go far, go together.
NCIC was established in 1995, making us the longest running Telecom carrier in the Inmate Telephone industry. Long before our competitors even thought about centralized, secure infrastructure, NCIC was providing telecom carrier services via centralized VoIP platform in the U.S. and 55 other countries. The Inmate Call Engine, offered by NCIC, has been tested in the harshest prison environments in the world, making it the only world-class inmate telephone system.
Amidst all the Federal Communications Commission and State regulatory upheaval in the inmate phone industry, NCIC’s foundation, conservative values, is increasingly realized within the governing sector, both from the regulator and prison administration point of view. The ICE platform was built by our customers’ real needs and not unproven resource-consuming products. NCIC understands your budgets are limited, so our goal is to give you the right tools to maximize your staff time, while increasing the security of your inmate phone system. We always provide the right tool for the right need, helping you work smarter and not harder.
NCIC’s goal is to ensure a stable, worry-free inmate phone system and a great relationship with you and your staff. As a byproduct of your satisfaction with our family-friendly system, we anticipate a long-term relationship with your jails as we have with all of our jails.
So, let’s go far together!
Thank you to NCIC Inmate Communications for having an outstanding system. My deputies and I are enjoying the easy operation of the system, much simpler than the previous system. The calls are clear and the inmates love the fact that they can call for less money. I would also like to say that tech support always answers the phone and emails if questions arise without delay. NCIC has been a pleasure and professional to work with while we switched to their system. I look forward to working with NCIC for a long time to come.
NCIC has provided an advanced system with not only tremendous customer service and timely, accurate commission payments, but benefits for my entire department, especially my Jail Division and Criminal Investigation Division.
Since my tenure as Jail Administrator of the Coosa County Jail, I have worked with 3 different Inmate Telephone Providers. While all started strong, NCIC has proven to be the one that lasts, and sticks to their word. Mrs. Schultz and the NCIC Team are extremely easy to work with and have met and exceeded all expectations. I WOULD HIGHLY recommend that any Agency wanting to increase functionality as well as receive a stable commission truly based on calls choose NCIC.
We have been very pleased with not only the services we receive from NCIC, but the quick response to any inherent issues that we may come across. Over the past few years, we have developed a close working partnership with NCIC and as a result, the end product we have gotten from NCIC has far exceeded our expectations. We look forward to the continued relationship with NCIC.
I have been impressed with the quantity of information available in the user friendly call platform. The software makes it easy to manage system users and conduct investigations. The staff at NCIC have provided prompt and courteous service.
This system has exceeded my expectation. It combines advanced equipment and software in a user friendly format. The staff is professional providing prompt efficient service.