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Customer Support

+1 (800) 943-2189

PrePaid Account Setup

+1 (800) 943-2189

Mailing Address

PO Box 551 Longview, Texas 75606

 

FAQs

Can I block my number from unwanted calls?

Yes, you can contact one of our customer service representatives at 888-686-3699 and request us to block calls to your number or email us at info@ncic.com

Can I receive calls on my cell phone from a person at a Correctional Facility?

Yes, we offer PrePaid Accounts that can be set up online at www.ncic.com or by live operator at 888-686-3699. Inmates can also purchase phone cards or phone time through Commissary at most all of our facilities.

How do phone cards / phone time work?

Phone cards / phone time can only be purchased at the correctional facility by the inmate.  In most cases it can be purchased through the inmate commissary.