NCIC Inmate Telephone Services

NCIC Telephone Services

NCIC (Network Communications International Corp.) stands for excellent customer service, technological innovation and creative market strategies. Founded in 1995, NCIC has an impressive track record handling millions of inbound calls per month, making it one of the largest privately owned Telephone Service Companies in the United States.

NCIC provides telecom solutions to Inmate facilities, Pay Phone owners, Hospitals, Hotels and Local Exchange Carriers. Our products include Inmate Phone Services, Live and Automated Telephone Operator services, Directory Assistance, Conference Call Services, Telephone Validation and Local Exchange Billing services.

Telephone Operator Services

NCIC has been providing Live & Automated Operator Services (24 hours a day, 365 days a year) since 1995. We offer Foreign Language Assistance, Accurate and Competitive Commissions, Responsive Service, Custom Branding, International Call Placement, Fraud Protection, On-Line Validation, unbundled Operator Services and Directory Assistance.

Inmate Telephone System

NCIC has developed the next generation Inmate Phone System (I.C.E.). The I.C.E. (Inmate Call Engine) allows service providers to manage multiple facilities from one central location, dramatically improving reliability and reducing costs. It can be used to provide high dollar features to small facilities which were previously cost prohibitive, or provide carrier grade reliability to the largest facility.


  • Web-Based Application
  • Remote Diagnostics and Programming
  • Blended debit/collect calls
  • Inmate call restrictions by Pin
  • International Collect Calls
  • Live Monitoring Via Web
  • Multi Facility support

Customer Service

Prepaid Account Setup: 1-(800) 943-2189
Note: Before calling, please make sure we are the phone service provider for the facility you are needing to be setup with.

Billing Inquiries: 1-(800) 382-2887
For specific Rate and Tariff questions Please visit Rates and Tariffs.

NCIC Sales
P.O. Box 551* Longview, Texas 75606
1-888-686-3699 * 903-757-4455
Fax: 903-757-4899 Email: