NCIC se estableció en 1995, lo que nos convierte en el operador de telecomunicaciones de más larga duración en la industria de telefonía para reclusos. Mucho antes de que nuestros competidores pensaran en una infraestructura centralizada y segura, NCIC brindaba servicios de operador de telecomunicaciones a través de una plataforma de VoIP centralizada en los EE. UU. y en otros 55 países. El Inmate Call Engine, ofrecido por NCIC, ha sido probado en los entornos penitenciarios más duros del mundo, lo que lo convierte en el único sistema telefónico para reclusos de clase mundial.
En medio de toda la agitación regulatoria estatal y de la Comisión Federal de Comunicaciones en la industria de teléfonos para reclusos, la base del NCIC, los valores conservadores, se realizan cada vez más dentro del sector gubernamental, tanto desde el punto de vista del regulador como de la administración penitenciaria. La plataforma ICE fue construida por las necesidades reales de nuestros clientes y no por productos que consumen recursos no probados. NCIC comprende que sus presupuestos son limitados, por lo que nuestro objetivo es brindarle las herramientas adecuadas para maximizar el tiempo de su personal, al mismo tiempo que aumenta la seguridad del sistema telefónico de su recluso. Siempre proporcionamos la herramienta correcta para la necesidad correcta, ayudándolo a trabajar de manera más inteligente y no más difícil.
El objetivo de NCIC es garantizar un sistema telefónico para reclusos estable y sin preocupaciones y una excelente relación con usted y su personal. Como resultado de su satisfacción con nuestro sistema familiar, anticipamos una relación a largo plazo con sus cárceles como la que tenemos con todas nuestras cárceles.
Entonces, ¡lleguemos lejos juntos!
Si quieres ir rápido, ve solo. Si quieres llegar lejos, ve acompañado.
“Thank you to NCIC Inmate Communications for having an outstanding system. My deputies and I are enjoying the easy operation of the system, much simpler than the previous system. The calls are clear and the inmates love the fact that they can call for less money. I would also like to say that tech support always answers the phone and emails if questions arise without delay. NCIC has been a pleasure and professional to work with while we switched to their system. I look forward to working with NCIC for a long time to come.”
“This system has exceeded my expectation. It combines advanced equipment and software in a user friendly format. The staff is professional providing prompt efficient service.”
“NCIC charges low calling rates, which was important for us as we were looking for a provider for our community. The number of complaints from friends and family members has decreased drastically, and inmates spend more time on the phone, due to the lower rates. Additionally, the Video Visitation System has cut down on the foot traffic in the public areas of our facility, which has been a great benefit for us.NCIC has exceeded our expectations on all fronts, and I would recommend them to any agency.”
“Since my tenure as Jail Administrator of the Coosa County Jail, I have worked with 3 different Inmate Telephone Providers. While all started strong, NCIC has proven to be the one that lasts, and sticks to their word. Mrs. Schultz and the NCIC Team are extremely easy to work with and have met and exceeded all expectations. I WOULD HIGHLY recommend that any Agency wanting to increase functionality as well as receive a stable commission truly based on calls choose NCIC.”
“NCIC has exceeded our standards and expectation. In addition, the customer service provided has been nothing short of phenomenal. Support questions are often answered within minutes, and the rate times that an issue can't be resolved quickly, management gets involved to quickly address any concerns. I have felt personally catered to as my facility's main point of contact for the inmate phone system. I have also been impressed that NCIC has been willing to provide additional equipment and resources when requested. I have been in this line of work for over 18 years, and I have never dealt with a company I would recommend more highly than NCIC.”
“We have been very pleased with not only the services we receive from NCIC, but the quick response to any inherent issues that we may come across. Over the past few years, we have developed a close working partnership with NCIC and as a result, the end product we have gotten from NCIC has far exceeded our expectations. We look forward to the continued relationship with NCIC.”
“We have been with NCIC Inmate Communications for approximately 2 years. We have found their technology and service to be steady and reliable. NCIC has provided our staff with refresher training as needed, and has communicated with us to inform us about emerging technologies in the industry that have assisted our investigators and correctional officers. I would recommend NCIC Inmate Communications to any facility looking for a reliable, user-friendly system.”
"NCIC charges low calling rates, which was important for us as we were looking for a provider for our community. The number of complaints from friends and family members has decreased drastically, and inmates spend more time on the phone, due to the lower rates. Additionally, the Video Visitation System has cut down on the foot traffic in the public areas of our facility, which has been a great benefit for us. ”
