NCIC Operator Servcies

Telephone Operator Services

NCIC has developed a comprehensive package for the Pay Phone (Card Swipe and Coin), Hospitality and Medical industry that allows Pay Phone Owners, Hotels and Hospitals to gain back revenues lost to mobile and calling card providers.

Our concept is simple!

We provide a competitive calling program with revenue share back to the property or company with whom we market the services. We offer competitive rates, multiple options to bill calls and best of all; we provide easy-to-understand signage that instructs how to use our services.

Whether the service is provided from a pay phone, hotel room, or hospital room, you can count on NCIC to provide the services and the accounting tools that help you realize the gains from our products.

NCIC is one of few companies that have the Telephone Operator Service market experience to bring you new-found revenues from your telecom products.

Our Features Include, but not limited to:

*77 Program ( International Collect Program)
1-800-Call-4-Less (the lowest priced, dial-around program specifically tailored to the payphone and hospitality industry)
800 and VOIP Access to NCIC System for Remote locations or Smaller Volumes
Custom Branding
Custom Rating and Billing Options
Custom Reports
Directory Assistance
EMI 175/275 or Customized Records for Direct Billing / Integration into your Billing Platform.
Enhanced Billing Options (Mexico Collect, Bank Card Collect, CLEC transfer)
Fast, Responsive Service
Foreign Language Assistance
Fraud Protection
Immediately Available Live Call Detail Reporting in HTML, SQL or CSV Format (complete and incomplete calls)
International Call Placement
Internet-Based Reports ( See Examples: Completed Detail * Daily Summary )
Live & Automated Operator Services (24 hours a day, 365 days a year)
Membership in Several Telecom and Pay Phone Trade Associations
Most Comprehensive Internet-Based Reporting in the Industry ( See Examples: Completed Detail * Daily Summary )
On-Line Validation (for prompt, accurate call completion)
Quick, Responsive Customer Service
Real-Time Validation / Reseller Screening (for control of rejects)
Special Hospitality Programs for Hotels or Tourism Clients
Timely, Accurate and Competitive Commissions
Unbundled Operator Services
Unique Commissioning Programs for CLEC and Reseller Lines (traditionally blocked for collect billing)