NCIC Inmate Telephone Services
Featuring I.C.E. (Inmate Call Engine)
Let NCIC put your Inmate Phone Calls on I.C.E. (Inmate Call Engine)
What Makes Us Different?
24/7 Customer Service, including Real Time Inmate Prepaid Collect
21st Century Technology
International Collect Call Agreements with Mexico, Puerto Rico, Canada and the UK (England, Scotland and Northern Ireland)
Billing Experience
Centralized Platform
Reports (Transparency)
Years of Telecom experience
I.C.E. (Inmate Call Engine)
NCIC has developed the next generation Inmate Telephone System (I.C.E.). The I.C.E. (Inmate Call Engine) allows service providers to manage multiple facilities from one central location, dramatically improving reliability and reducing costs. It can be used to provide high dollar features to small facilities which were previously cost prohibitive, or provide carrier grade reliability to the largest facility.
Our Inmate Phone System solution utilizes coin less pay phones and connects to NCIC's centralized Inmate Platform (I.C.E.) via VOIP (Voice over Internet Protocol). There's no risk of fraud and guaranteed revenue sharing for all calls.
Our Inmate Phone Service Solution is designed for existing inmate phone service providers and for those interested in providing phone service to inmate facilities. You provide the contacts, phones, and on-location service. We provide tariffs, billing and collection services; validation; customer service; long distance (carrier cost); and a next-generation centralized Inmate Phone System (I.C.E.).
- 24/7 Real Time Operator Assisted Inmate Prepaid Collect
- Central Call Processing Architecture
- Full Redundancy of all Switching Equipment
- Inmate call restrictions by Pin
- Blended debit/collect calls
- Call limits by usage and frequency
- Comprehensive Prepaid Calling Platform
- Customized announcements
- Emergency Kill Switch
- Free call capabilities
- Fully Automated Inmate Customer Service
- Inmate Voice Mail
- Inmate Automated Operator Services (IAOS)
- Integrated voice recording
- International Calling
- Enhanced Billing Options
- Internet Based Reports (Call Detail)
- All Reports Available Real Time
- Kiosk
- Real Time, Live Call Monitoring
I.C.E. Features
- Multi Facility support
- Multiple language support
- Remote Diagnostics and Programming
- Automatic Importing of Relevant Inmate Information
- Help Desk Support and 24-Hour Customer Service
- Call blocking With Secured Web Interface on a Real Time Basis
- Real Time Back Up For All Data
- Multiple User Security levels
- VOIP (Voice over Internet Protocol)
Email Us at: info@ncic.com
Copyright NCIC Phone Services. All rights reserved. Network Communications International Corp. * P.O. Box 551 * Longview, Texas 75606 * Email: info@ncic.com
