Inmate Phone Services
NCIC Operator Services has rolled out several products to the inmate phone provider industry that allows you to complete more calls and lower your costs of equipment at smaller facilities. Billing Correctional Phone Service has never been easier!
- Live & Automated Operator Services (24 hours a day, 365 days a year)
- Enhanced Billing Options (Mexico Collect, Bank Card Collect, Prepaid Collect, Debit Card Calling, CLEC transfer)
- Internet-Based Reports ( See Examples: Completed Detail * Daily Summary )
- Quick, Responsive Customer Service
- Offsite call recording with files retrievable from a website in .wav format
- Referral program from our web marketing campaigns, such as www.inmate-phone-service.com
- Call detail available on a web-report updated every hour
- Inmate PIN calling
- Call blocking with web-interface for facility personnel to input numbers for blocking on a real-time basis
- LEC billing and validation services. We support Scidyn, Omni and all major brands of pay phones.
- Pay phone programming assistance
- VOIP (SIP) enabled
- IP validation with redundant validation providers ( (Free Validation for our Inmate Billing Partners)
- Access via VOIP, 800 number, DID or T-1
- Credit card collect product with commission paid
- Centralized Inmate Phone Solution (lowers the cost of an install)
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