Inmate Call Allow - Inmate Phone Services

Globally Block and Allow Called Numbers

Commander Nexus allows you to input telephone numbers that all dialed numbers are checked against to verify if the calls to that number should be allowed or blocked. Global numbers are maintained through the AdminManager.

Allowed Numbers

Commander Nexus is typically configured to support 10,200 global allowed numbers so that you can enter 10,000 specific 10-digit numbers and 200 wildcard numbers. Calls made to these numbers are allowed for any valid caller. Commander Nexus checks the global allowed numbers list when the dialed number is not in the PIN’s phone list nor the global restricted numbers list. If the number is found in the global allowed number list, the call is allowed.

Restricted Numbers

Commander Nexus is typically configured to support 10,200 global restricted numbers so that you can enter 10,000 specific 10-digit numbers and 200 wildcard numbers. When you enter a number in the global restricted numbers table, no inmate is allowed to call the number. You can globally block whole exchanges such as all 900-nxx-xxxx numbers by entering a wildcard entry of 900-???-????.

Limiting Calls by Location

Using line treatments and call treatments, you can specify that certain phone numbers can only be called from certain phone numbers. For instance, Commander Nexus can be configured so that only lawyer phone numbers can be called from phones in a law library, but any calls to non-lawyer phone numbers would be blocked. This level of control can be used with or without Inmate PINs.

Time of Day Restriction

The standard Commander Nexus configuration allows you to enter 10 phone numbers for which you can specify the time of day in 15-minute increments and the day(s) of the week that the numbers can be called. For example, you can specify that a phone number can only be called on Tuesdays from 9:00 a.m. to 11:45 a.m. and from 1:30 p.m. to 4:00 p.m.

Speed Dial Numbers

Commander Nexus allows you to have up to 50 two-digit speed dial codes (01 through 50) that translate into dialed phone numbers. The dialed phone numbers then pass through all dialed number tests. In other words, if an inmate is not allowed to dial a number normally, he or she is not allowed to dial the number with speed dial.